Privacy Policy

This Privacy Policy was last updated on 1st Sept 2020.  It sets out your rights about the personal data we hold about you and how CDJ Accounting Services Limited and any 3rd parties we engage with collect, handle and protect your personal data, and the choices you have about it. CDJ Accounting Services Limited is committed to ensuring that your privacy is protected. Should we ask for certain information by which you can be identified, then you can be assured that it will only be used in accordance with this document.

Who are we
CDJ Accounting Services Limited. A company registered with Companies House at 1, Regal House, 33-35 Cantelupe Rd, East Grinstead RH19 3FU. UK Registered Company Number: 12562927

Data Protection Officer
If you have any questions about this policy please contact us by emailing

Data collection
By entering your details on this website, and by using services provided by CDJ Accounting Services Limited, you provide certain information voluntarily. CDJ Accounting Services Limited may require, contact details, and other information from time to time, this information is collected to improve the provision of and to enable us to provide the service/s to you.
The information collected is (but not limited to):

  • name
  • date of birth
  • gender
  • job title
  • profession
  • income
  • marital status
  • contact information such as email addresses, telephone numbers and physical address
  • demographic information such as post code, preferences and interests
  • IP address (automatically collected)
  • And any information that relates specifically to the service provided on the website

Data Transfers
CDJ Accounting Services Limited may transfer personal data to countries outside of the UK and/or EEA. Specifically, we use data processors based in South Africa.

If data is transferred outside of the EEA, CDJ Accounting Services Limited will put in place Standard Contractual Clauses with the Data Controller or Data Processor which contractually obliges them to protect your information to the same standard required by the General Data Protection Regulation and Data Protection Act 2018 post 31 December 2020.

Log data
When you use our website, we record your Internet Protocol (IP) which is automatically sent by your browser.

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
We use cookies to obtain information about your preferences, online movements and use of the internet. We also use cookies to carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests.

Links to other websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, our policies no longer apply. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Device Information
We collect information about the type of device you are using, operating systems, and settings, this helps us understand when something breaks. The information we collect is also dependent on the type of device and the settings on the device.

How your personal data is used
In order to provide our services to you it is necessary to collect the information we do. This allows us to provide an interesting, relevant and personal experience. The information may be used to:

  • Maintain
  • Improve the products and internal record keeping services offered to you
  • Keep you up to date on CDJ Accounting Services Limited activities, products and services 
  • Contact you for the provision of the service/s
  • Answer questions and comments

In addition to the above, with your consent we will:

  • Send you promotional information about third parties which we think you may find interesting. 
  • How your personal information is shared

Some of the information you provide is shared with 3rd parties to comply with law or enable us to provide a service to you. We share information with:

  • Payment companies used to make payment to CDJ Accounting Services Limited. The information shared is what is necessary for you to make the payment.
  • If requested by law enforcement or government agencies to comply with the law.
  • Customer management software companies to help us provide the service we provide you.#

Credit-reference agencies
When you sign up with CDJ Accounting Services Limited and sign the Letter Of Authority, we may look at your credit file at credit-reference agencies ("CRAs") such as TransUnion, Equifax or Experian. The CRAs will give us credit information about you including information from the electoral register. This credit search is used to check your identity and ensure your claim can be substantiated. We do not use this information to credit score you. The CRAs will add details of our searches and your application to the record which they hold about you.

The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail below. This information is also accessible from each of the three main CRAs – clicking on any of these three links will also take you to the same document:

Third party websites and services
CDJ Accounting Services Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to certain personal Data provided by Users of this Website.
Any data used by such parties is used only to the extent required by them to perform the services that CDJ Accounting Services Limited requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy.

Security and storage
We are committed to ensuring your data is secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Information and records relating to service users will be stored securely and will only be accessible to authorised personnel. We will hold your details for as long as you use our services, or as long regulations stipulate, whichever is the longer. 
We may store the information we hold about you outside of your home country. The privacy policies and laws to access your information by law enforcement in these countries may be different to your home country. If data is transferred outside the European Economic Area (EEA) it is only to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Your rights
You have options which you can apply in relation to the information we have about you, to do this please contact us by emailing The options are explained below:

  • If you wish to access the information we hold about you, we’ll usually provide it within 30 days of receiving your request.
  • You can ask us to stop using your information, please contact us to do this. If you wish to stop any emails/ texts we send, you may unsubscribe at any time by emailing
  • You can ask us to send the information we hold about you to another organisation, where it is technically possible to do.
  • If you think we haven’t complied with the data protection laws, please let us at CDJ Accounting Services Limited know in the first instance, to give us time to investigate or you can log a complaint to the ICO.
  • If you wish to update or delete the information we hold about you, please contact by emailing

Please note the right to erasure will not apply in the following circumstances 

  • to exercise the right of freedom of expression and information;
  • to comply with a legal obligation;
  • for the performance of a task carried out in the public interest or in the exercise of official authority;
  • for archiving purposes in the public interest, scientific research historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing; or
  • for the establishment, exercise or defence of legal claims.

By submitting your enquiry to this website you consent to CDJ Accounting Services Limited contacting you via the following methods, by text, email and telephone promoting our products and services to you.

If you do not wish to receive emails or calls promoting our products and services, you can unsubscribe here: 
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